Set up email in the Outlook for Android app

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If you're having trouble using the Outlook for Android mobile app, Open an in-app Outlook support ticket.

If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin.

Set up Outlook for Android for the first time

Step 1 Image of a grey line

Note: If you have a work account that requires the Intune Company Portal app, install it from the Google Play Store before setting up Outlook for Android. Your IT admin may or may not also require you to Enroll your Android device in Intune.

Install the Outlook for Android app from the Google Play Store and then open it.

Tap Get Started if this is your first time.

Otherwise, to add another email account, open the Menu More button > Settings > Add Account > Add Email Account. Then skip to step 4 under Set up another email account below.

Step 2 Image of a grey line Outlook may detect your Google accounts. To add them to Outlook for Android, tap Google Connect Account and then tap OK to confirm. Tap Allow to give Outlook access to your Contacts.

Outlook for Android may automatically find your Gmail account.

Tap OK to give Outlook access to your accounts.

If you don't want to add these accounts, tap Skip and then go to step 4 under Set up another email account below..

Step 3 Image of a grey line Select the accounts you'd like to add and tap Add Account. You may be asked to sign in.

Tap Add Account to add your Gmail account to the app

Tap Allow to confirm offline access and any other prompts.

Tap Allow to give Outlook offline access.

To add another email account, tap Continue and go to Step 4, otherwise tap Skip.

Set up another email account

Step 4 Image of a grey line Enter your full email address, then tap Continue.

Note: If you're asked to choose your provider, you'll have to Set up your Exchange manually or set up an IMAP or POP account.

Enter your email address.

Step 5 Image of a grey line Enter your email account password and tap Sign In or Next.

Note: The sign in screen may look different for you depending on your email provider.

Enter your password for your email account.

Step 6 Image of a grey line If multi-factor authentication is enabled, verify your identity. For more information, see Security info overview.

Check your text messages and enter the 6 digit code.